Privacy Policy

Last Updated: June 2026

At PlanetKids, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact our support team, we may collect certain information, including:

Personal Information

• Name

• Email address

• Shipping address

• Billing address

• Phone number (if provided)

• Order information

Device Information

We may automatically collect information about your device, including:

• IP address

• Browser type

• Device type

• Time zone

• Website activity and interactions

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Prevent fraudulent transactions

• Respond to inquiries and support requests

• Send promotional emails when you have opted in

Payment Information

Payments are securely processed through trusted third-party payment providers.

PlanetKids does not store or have direct access to your full credit card information.

All payment data is processed through secure and encrypted payment systems.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember user preferences

• Analyze website traffic

• Improve website performance

• Support advertising and marketing efforts

You can manage or disable cookies through your browser settings.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers that help us operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Marketing and analytics platforms

These providers only receive information necessary to perform their services.

Data Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, misuse, or alteration.

While no method of online transmission is completely secure, we work with trusted platforms and industry-standard security practices to protect customer information.

Marketing Communications

If you subscribe to our newsletter, you may receive promotional emails, special offers, product updates, and educational content.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Children's Privacy

PlanetKids products are designed for children, but our website is intended for use by parents, guardians, and adults making purchases.

We do not knowingly collect personal information directly from children under the age of 13.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access your personal data

• Request corrections

• Request deletion of your data

• Opt out of marketing communications

To exercise these rights, please contact us.

Third-Party Services

Our website may contain links or integrations with third-party services.

We are not responsible for the privacy practices of external websites or services.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

PlanetKids

Email: support@theplanetkids.com

Business Address:
2335 E Atlantic Blvd Ste 200
Pompano Beach, FL 33062
United States

Response Time: Within 24 Hours